Shipping policy

Shipping

All FIERIVA orders are shipped via partner courier companies to the address provided at the time of checkout.

Orders are typically prepared and dispatched within 1–4 business days from order and payment confirmation.

In the event of a significant delay, please contact us at info@fieriva.com.

Shipping Costs

🇬🇷 Greece Shipping cost is €3. Orders over €50 qualify for free shipping.

🇨🇾 Cyprus Shipping cost is €6.50. Orders over €80 qualify for free shipping. Cash on delivery is not available.

🇪🇺 European Union Countries Shipping cost is €18. Orders over €150 qualify for free shipping. Cash on delivery is not available.

🌍 Countries outside the European Union Shipping cost is €18. Orders over €180 qualify for free shipping. Depending on the destination country, customs duties or import taxes may be imposed by the relevant authorities.

Delivery Times

Delivery times are calculated from the date of dispatch and are estimates only:

  • 🇬🇷 Greece: 1–3 business days
  • 🇨🇾 Cyprus: 5–9 business days
  • 🇪🇺 European Union: 4–10 business days
  • 🌍 Outside the European Union: 7–15 business days

During periods of high demand, public holidays, or other unforeseen circumstances, delays may occur.

Order Tracking

After your order is dispatched, you will receive a tracking number from the courier company. Please ensure that the contact details you provide are correct.

Shipping Address & Details

It is the customer's responsibility to verify the accuracy of the delivery address and recipient details before completing the order. If you notice an error, please contact us as soon as possible at info@fieriva.com.

Order Cancellation

You may request a cancellation before the order has been shipped. If the order has already been dispatched, you may exercise your rights in accordance with FIERIVA's Return & Refund Policy.

Returns

The terms, deadlines, and costs related to returns and exchanges are described in detail in FIERIVA's Return & Refund Policy.

Contact

For any questions regarding shipping or delivery: Email: info@fieriva.com

This Shipping Policy does not limit any mandatory rights granted to consumers under applicable law.